Virgin Casino Review

Reviewed By
Rating:    7.0/10

Virgin Casino imac

Virgin is one of the most recognisable brands in the world and, now no longer owned by the Virgin Group, Virgin Games has done away with the traditional red, white and black colour scheme following a redesign in late 2015. There is now a largely white background and glamourous models in swimsuits feature at the top of each main section. The site also reintroduced poker in spring 2016 after a long absence.

The site takes a different approach to many other online casinos, which just have a list of all the games on the homepage. Virgin Games therefore looks nice and straightforward at first glance, but actually it can take a little while to get to your final destination. Clicking on each game will bring up some useful information on how to play and what you need to do to win, showing that great care has been taken to look after new customers, and there is a smartly-designed lobby.

  • Interesting and different array of games from its rivals
  • Slick, well-designed site featuring a variety of different gaming genres.
  • A good selection of Gamesys titles
  • Sneaky wagering requirement for the welcome bonus, which is not as generous as it first seems.

You won’t find many games on the app, although there are a few more on the mobile version you can play on your device. However, the games are fun and interesting, and they look great on a mobile screen. For Virgin Games, mobile will complement desktop gaming instead of replacing it.



Virgin Casino Information




Information:
Name
Virgin Casino
Jurisdiction
Gibraltar Gambling Commissioner

Company
Virgin
Year Established
2004
Software
Gamesys

Banking Methods:
VISA MasterCard VISA Debit Neteller Skrill Moneybookers Maestro PayPal Laser

Languages:
English

Ratings Breakdown:
Software 8
Graphics 8
Game Variety 6
Bonuses 6
Promotions 6
Banking Options 7
Wagering Requirements 5
Customer Support 8
Mobile 7

Overall
7

Good Points:
  • Free play option
  • Live chat
  • VIP rewards and loyalty scheme
  • No charges for deposits or withdrawals
Needs Improvement:
  • Small choice of slot games
  • Limited range of promotions and bonuses
  • Withdrawal restrictions


Contact Addresses:

Registered Address
Nozee Limited (Gamesys Ltd)
Suite 2, Floor 2
Waterport Place
N/A
Gibraltar


Contact Phones:

Support:
0800 083 1833



Contact Emails:

Support:
support@virgingames.com




Virgin Casino Review Continued...


Images of Virgin Casino

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Virgin Casino Games

There isn’t the world’s largest selection at Virgin, with fewer than 80 slots and 15 table games available for your entertainment. However, the quality of the games is high, with Gamesys, NetEnt and IGT providing titles like Wonderland, Deal or no Deal and Rainbow Riches along with three types of roulette, several  variants of blackjack and other assorted card games.

There are none of the comic book tie-ins that you will find elsewhere, but slots range from the silly and cute like Chuzzle Slots to the exciting and dramatic such as Wolf Run.

Poker was reintroduced in spring 2016, giving players the opportunity to enjoy a few hands at the click of a button without having to venture to a separate site. Virgin Games have taken the decision to offer a different type of game, Wild Poker, which pits four players against each other and features mystery prizes worth up to 10,000 your buy-in. It makes for a refreshing alternative and the exclusive chat hosts help to make you feel like you are enjoying something different rather than just being sat at another ordinary poker table. For those who like their classics, other options like traditional Texas Hold’em are set to be brought in soon.

Casino Gameplay

Everything works very smoothly here; the games load in decent time and look the part. The slots are easy to play and the table games are clean, with the only negative being the 3D roulette, which is somewhat pixelated and therefore doesn’t reach the same standard as everything else on the site.

There is a chat box that appears next to the game that you are playing if you find that you want to interact with others, but it’s also easy to turn it off if you prefer to play without interruption. Once it is turned off, however, it is replaced by an advert for one of the site’s other services, which ruins the look of the generally impressive games.

The mobile app is fine, with a smooth scrolling motion, but there are very few actual games to play. There are just 18 titles on offer, although they do all look great, play well and are available in demo mode to suit newbies who might want to try before they buy. You can find a bigger selection if you play in the device’s web browser.

Virgin Games Bonuses and Promotions

The Virgin Games welcome bonus looks great on the face of it, with a 200 percent deposit match of up to £200 available which only has to be wagered through four times. However, there’s a catch; whereas all the money played on bingo will help you meet this requirement, only 10 percent of stakes on slots count towards the requirement, with just 1.25 percent of money placed on roulette edging you towards withdrawing your bonus winnings. Poker players will see their wagers count for 20 percent. If you’re a fan of blackjack, baccarat or Hi Lo, your stake won’t count for the wagering requirements at all. This initially eye-catching deal is certainly nowhere near as good as it seems.

The loyalty programme, V*Points, offers players the chance to get a bit of cash back or even the chance to redeem airline miles with Virgin Atlantic. Every £5 spent on bingo and every £20 spent on slots and casino games earns you a point, and you can cash out when you have as few as 20 points. If you’re a frequent flier, this might be a nice option. The VIP programme offers exclusive promotions, birthday bonuses and vouchers.

There are  also regular cashback deals, social media competitions and referral bonuses, for poker and bingo fans as well as in the casino, plus occasional  big ticket holidays such as a trip to Barcelona or luxury goods giveaways.

Conclusion

Virgin Games looks the part and features a lot of interesting slots and table games that will keep you entertained for a while. The quality of the offerings is high and the chance to now play poker on the site is a welcome addition, but those who get bored of the same games easily will be disappointed by the small selection.

There are some decent promotions, but the welcome bonus features punishing wagering requirements, even with the headline-grabbing promise of only having to play it through four times. Despite one or two drawbacks, there is certainly more than enough here to help you enjoy your Virgin Games experience.

Virgin Casino User Reviews


User Ratings

Virgin Casino is ranked #16 out of 19 user-rated online casinos in the Gamble.co.uk database.

Excellent
1
Good
0
Average
0
Poor
1
Terrible
1
Have you played at Virgin Casino?

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Rating:
1 User Reviews with the most historic comments shown first.



   Gaming ok, chat hosts spoil it

If you decide to sign up, do not chat with other guests and if you do, refrain from moaning about the game play, you will get banned and labelled all kinds of things your not! I am shocked that a company like Virgin would allow chat hosts to be over eager and spoil it for some guests! I have closed my account down and refuse to use any Virgin products now!

2 people found this review helpful.
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