Grosvenor Casino, Leeds Westgate

Reviewed By
Rating:    7.0/10

Grosvenor Casino, Leeds Westgate imac

Please note this casino was reviewed when it was formally Gala Casino, Leeds

Grosvenor Leeds Westgate is a custom built building just off from the A58 through the centre of Leeds. Well lit and signposted it is easy to find, the vibrant blue exterior is immediately noticeable as you approach, but there is limited parking available. It is also members only, however this counts for any of the Grosvenor Casinos, so one card will get you acceptance to any of their locations.

It's a nice sized building, custom built as a casino, and offers a degree of intimacy without being too small. Although the croupiers seem limited in knowledge and friendliness, other gamers seem relaxed and happy, making for a pleasant gaming visit.



Grosvenor Casino, Leeds Westgate Information




Information:
Name
Grosvenor Casino, Leeds Westgate
Jurisdiction
UK Gambling Commission

Company
Grosvenor Casino

Banking Methods:
VISA MasterCard Neteller Skrill Moneybookers Maestro PayPal U Kash Paysafe Card Click2Pay Click and Buy Bank Transfer


Ratings Breakdown:
Game Choice 9
Layout 8
Outdoor Areas 4
Atmosphere 7
Restaurants and Bars 7
Staff 6
Music 6

Overall
7

Good Points:
  • Open 24 Hours
  • Tournaments

Needs Improvement:
  • Limited parking available
Contact Addresses:

Establishment Address
Wellington Bridge Street
Leeds
West Yorkshire
LS3 1LW
UK




Contact Phones:

General Enquiries:
0113 389 3700



Grosvenor Casino, Leeds Westgate Review Continued...


Location Map and Nearby Casinos

Directions

×

Images of Grosvenor Casino, Leeds Westgate

Grosvenor Casino, Leeds Westgate-1 Grosvenor Casino, Leeds Westgate-2 Grosvenor Casino, Leeds Westgate-3 Grosvenor Casino, Leeds Westgate-4

Layout and Outdoor Areas

Set over two floors, you enter to a separated reception, which leads to the main floor. Curved walls lead the eye round and the raised entrance gives you a good view of the well-equipped floor. Large banks of virtual roulette surround the main floor and seem to be the focal point of Grosvenor Leeds. Two bars accompany players, and the upstairs one is paired with Mantell’s restaurant.

Relatively large, but without wasted space the building seems well organised and offers a clear distinction between playing areas and recreational, as well as separating card games that are held daily, from the rest of the floor.

Atmosphere and Amenities

Atmosphere

The well sized building helps to create the nice and relaxed atmosphere between players. Not what you would call intimate, but close enough proximity for there to be a buzz around the tables and on the slots. However, the outskirts which hold the bar, restaurants and virtual roulette do seem to suffer, feeling a little lonely.

Music

There was quiet background music playing throughout the night, only clearly audible in the quiet corners or away from the floor, where the repetitive music and monotone tunes from the slot machines don’t interfere. It doesn’t seem to have much effect on the feeling of the casino other than to cover the inevitable quiet spots around the building.

Restaurant and Bars

Two bars, one upstairs and one down, offer a fairly limited selection of drinks, served by joyless staff. However, they offer the most commonly bought drinks, with bottles or draught beer, but visiting one of the two bars is a lifeless experience and serves only the purpose of getting your drink, with no social aspect or feel.

Mantell’s Restaurant is situated on the first floor and offers a limited menu, with only one dish of each kind (fish, steak, vegetarian) however the food served is of surprisingly high quality given the relatively low price tag. Fresh produce and good portion sizes make the meals comforting and a nice supplement to gaming; however the totally empty section and poor serving staff severely let down the eating experience.

Toilets

Clean and well maintained, there wasn’t a spot of dirt, but there is a distinct and repulsive smell which doesn’t fit the seeming cleanliness you can see.

Staff

Floor and restaurant staff are very well presented and superiors are clearly distinguishable. There are plenty of staff comfortably dealing with the customers, however when it gets busy you may find them stretched a bit thin. Croupiers are smooth and efficient, dealing with their routine well. At times they were barely audible over the low level of noise, and they seemed lacking in confidence. Very willing to help, however you may find them unable to deal with other requests such as an odd bet or drinks.

Restaurant and bar staff were quiet and inattentive, you may find yourself having to request service despite an empty bar or restaurant. When serving the food, the waiters can be somewhat rude and push the food in front of you, leaving without a word.

Summary

As a casino it is very pleasant and the interior far exceeds the expectations that the location and the exterior imply. Service was always available and spaces at tables were in abundance without the feeling of the floor being deserted. The games played well, and the croupiers ensured a swift and efficient turnover in bets. As a gambler the experience was pleasantly surprising and offered a choice of games and a comfortable atmosphere in which to relax and try and win some money. The other amenities outside the gambling did leave a bit to be desired, however served their purpose and complimented an enjoyable gambling experience with the necessary extras.

Grosvenor Casino, Leeds Westgate User Reviews


User Ratings

Grosvenor Casino, Leeds Westgate is ranked #28 out of 59 user-rated local casinos in the Gamble.co.uk database.

Excellent
1
Good
1
Average
0
Poor
0
Terrible
0
Have you played at Grosvenor Casino, Leeds Westgate?

Click the stars below to rate this casino, then click 'Submit' to post your rating!

Rating:

Like Grosvenor Casino, Leeds Westgate?

Then we're sure you'll also like...

Hippodrome Casino
Hippodrome Casino, London
Rating: 9/10
Aspers
Aspers Casino Westfield, Stratford City
Rating: 9/10
Global Gaming Ventures
Victoria Gate Casino, Leeds
Rating: 9/10


Members Only
Coming Soon!


Gamble.co.uk Facebook


You first need to login to Facebook to view this page because it contains age restricted content.


Go to Facebook and Login
×