Brookman had been playing on the Sphinx Wild slot at Genting’s Resorts World Casino New York when a message popped up saying she had won $42,949,672.76. However, her hopes quickly faded after she was asked to return the next day. Speaking to TV station WABC, she says an official told her ‘You didn’t win nothing’ as the machine was broken.
All machines clearly state that ‘malfunctions void all pays and plays’, and the New York State Gaming Commission has confirmed that there had been a technical error with the game, which is supposed to have a maximum payout of $6,500. Brookman believes she should at least have been offered this $6,500, ‘and then I can buy them a steak dinner’.
While the machine was subsequently removed from the casino, Brookman’s lawyer Alan Ripka believes she is entitled to compensation. He explained: “The machine takes your money when you lose. It ought to pay it when you win. They win and the house doesn't want to pay out. To me that's unfair.”
If Brookman does pursue legal action, it remains to be seen how successful she will be. In April of last year a grandmother from Iowa lost a court battle after thinking she had won $41.7 million, as state officials sided with the casino and said it was nothing more than a computer glitch.