William Hill Casino Review

Reviewed By
Rating:    6.0/10

William Hill Casino imac

William Hill is one of the biggest names in the gambling market, regarding itself as the “home of betting”. In addition to its omnipresence on the high streets of Britain, it also runs a successful online sportsbook, poker site and casino.

Whilst the casino site isn’t much to look at, with far too much crammed into the front page, the download is a lot simpler and easier on the eye. There is a basic menu down the left hand side which allows you to explore different types of games, and the bulk of the page is taken up with neatly laid out thumbnails of the titles on offer within that section.

  • Very good selection of games
  • Decent range of bonuses and promotions
  • Cluttered front page
  • Online support is slow to help

You won’t find a huge amount of games on the mobile app, but there are more than on some of William Hill Casino’s rivals’ sites. The software runs smoothly, which is handy as the categories into which the games are sorted are fairly vague and it requires a lot of scrolling to reach the title that you want to play.

 



William Hill Casino Information




Information:
Name
William Hill Casino
Jurisdiction
Gibraltar Gambling Commissioner

Company
William Hill
Year Established
2000
Software
Playtech

Banking Methods:
VISA MasterCard VISA Debit Neteller Skrill Moneybookers Maestro PayPal POLi U Kash Paysafe Card Click2Pay InstaDebit EntroPay Western Union Click and Buy Laser Bank Transfer

Languages:
Czech Danish English Finnish French German Greek Hungarian Japanese Nynorsk Polish Portuguese Romanian Spanish Swedish

Ratings Breakdown:
Software 8
Graphics 8
Game Variety 8
Bonuses 6
Promotions 6
Banking Options 10
Wagering Requirements 6
Customer Support 5
Mobile 7

Overall
6

Good Points:
  • Wide range of games
  • Good promotions and generous bonuses
  • 24/7 customer support
  • Free play option
  • VIP rewards and loyalty scheme
  • Wide range of banking methods
  • Single wallet across brands
  • No charges for deposits or withdrawals
Needs Improvement:
  • Difficult to navigate
  • Poor customer support


Contact Addresses:

Registered Address
WHG (International) Limited & WHG Trading Ltd.
6/1 Waterport Place
Gibraltar
N/A
Gibraltar


Contact Phones:

International:
+44 203 393 6695

UK:
0800 066 4508




Contact Emails:

Support:
support@williamhillcasino.com




William Hill Casino Review Continued...


Images of William Hill Casino

William Hill Casino-1 William Hill Casino-2 William Hill Casino-3

William Hill Casino Games

William Hill Casino has a large selection to choose from, with well over 150 slots, nearly 50 table games and assorted arcade, instant and video poker games, not to mention the live casino. Most are available in Practice Mode, but only when you download the software and set up a separate account for some reason.

Practice Mode allows you to try before you buy and get a feel for the games, but it is a shame that it is such an effort to launch it. Most of William Hill’s rivals allow you to play for free directly from the website, and that would be welcome here.

Once you have signed up and deposited, you can choose whether to wager on the main page or by using the free software. For those who have played at a few online casinos, you will recognise many of the Playtech games like Plenty O’Fortune, Monty Python’s Spamalot and Secrets of the Amazon alongside the Marvel comic tie-ins.

Gameplay

Playtech is world renowned for the standard of its games and so you can be sure that the playing experience is top notch. The company knows how to create the perfect table environment and, although the slots are not massively innovative, they are hugely popular and will satisfy a large number of users.

The mobile app features roughly 50 games arranged into categories like ‘Popular Games’ and ‘Casino Classics’. It’s a bit of a jumble and there is no option to search for your favourites. That said, it all scrolls cleanly with no sticking or freezing.

Although the site boasts of its 24-hour online support and claims to have an operator available in an average of 31 seconds, during the research for this review it took over 15 minutes for anyone to answer a query, which is concerning to say the least.

William Hill Bonuses and Promotions

William Hill offers two bonus tiers for new players, with 100% of your first deposit matched up to £150 for regular customers and a £300 bonus for those who open their account with £1,000 or more.

You will need to play through your deposit and bonus 20 times before you can withdraw any winnings, which is pretty decent in comparison to many of its rivals. It’s worth noting that only 25 percent of stakes on roulette and 20 percent on blackjack count towards the wagering requirement, although 100 percent of money played on slots and scratchcards counts.

The casino also runs a monthly loyalty scheme, a Comps Points system and a VIP club to keep existing customers happy, as well as a handful of promotions related to topical events.

Conclusion

William Hill has the name and reputation to attract players who will enjoy the selection of games on offer and the bonuses which appeal to both new and existing customers.

The main website is cluttered, the system for trying out games in free play is unnecessarily complicated and the online support takes a lot longer to deal with issues than it should, but the popular titles with decent gameplay and solid bonuses make William Hill casino a good bet.

William Hill Casino User Reviews


User Ratings

William Hill Casino is ranked #1 out of 19 user-rated online casinos in the Gamble.co.uk database.

Excellent
3
Good
0
Average
0
Poor
0
Terrible
0
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