Prospect Hall Casino Review

Reviewed By
Rating:    8.0/10

Prospect Hall Casino imac

Prospect Hall Casino is a slick and smart online casino which has taken the industry by storm and quickly earned legions of fans. The site has been built in conjunction with Betable, an innovative real-money gaming platform which helps casino developers enter the market quickly and allows Prospect Hall Casino to offer games from many different providers.

Players have instant access to all the features on the site once they have logged in, meaning that there’s no need to download any heavy software, a reflection of how straightforward the site is to navigate. The dark background may not be to everyone’s taste, but it does fit in with the stylish theme and everything is very clearly laid out with a few very detailed sections.

The support area has a good list of helpful FAQs, covering everything from general queries to payments and playing responsibly. If you need assistance with anything, the recent addition of a Live Chat function has filled a glaring void and will be really appreciated by many customers, although frustratingly it does not seem to be available 24/7. The lack of any phone contact details shows that there’s still room for improvement when it comes to customer service.

  • Great selection of slots from different providers and some exclusives
  • Decent range of other table games
  • Smart site with easy navigation and good mobile offering
  • Regular promotions but high wagering requirements
  • No phone contact details available

Prospect Hall Casino has an impressive mobile offering for players who wish to continue enjoying their favourite games when they are on the go or just taking a break from their desktop. You can download the app or just play through your mobile browser, losing nothing in terms of functionality and gameplay. Visually it is still very nice and simple to navigate, while there is still a fantastic choice of titles available.



Prospect Hall Casino Information




Information:
Name
Prospect Hall Casino
Jurisdiction
UK Gambling Commission

Company
Prospect Hall
Year Established
2010
Software
Bespoke

Banking Methods:
VISA MasterCard VISA Debit Neteller Skrill Moneybookers PayPal

Languages:
English

Ratings Breakdown:
Software 10
Graphics 9
Game Variety 10
Bonuses 7
Promotions 7
Banking Options 8
Wagering Requirements 7
Customer Support 8
Mobile 8

Overall
8

Good Points:
  • Wide range of games
  • Good promotions and generous bonuses
  • Free play option
  • Live chat
  • VIP rewards and loyalty scheme
  • Wide range of banking methods
  • Wide range of slot games
Needs Improvement:
  • High wagering requirements


Contact Addresses:

Registered Address
Betable
Ashton House
Cornwall Avenue
London
N3 1LF
UK


Contact Emails:

General Enquiries:
support@betable.com




Prospect Hall Casino Review Continued...


Images of Prospect Hall Casino

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Casino Games

Prospect Hall Casino has a glittering array of games on display as soon as you land on the site. The library of more than 200 slots comprises as wide a range of themes as you could ever wish for, from sporting titles such as Football: Champions Cup through to fantasy adventures like Gonzo’s Quest, quirky favourites like King of Slots, horror-inspired titles like Zombies or other games based on much-loved music or TV. On top of all this, there are a number of Betable exclusives which you could not find on other sites, such as Casino Heist and Match & Money[AW1] , while there is also an Arcade section with more fun games such as instant scratchcards and Triple Chance Hi-Lo

Roulette can be split into European, English, French and American versions, while there are multiple varieties of blackjack or pontoon and a host of other table games, including Caribbean stud poker and Punto Banco. The video poker options are nice and diverse, while the well-developed live casino is just the ticket for anyone who wants to immerse themselves into the experience of visiting a land-based venue.

Casino Gameplay

Prospect Hall boasts of being ‘built with players in mind’, and it is the partnership with Betable which puts them in the position of being able to hold games from a large number of different providers, including Ash Gaming, Endemol, Evolution, IGT, NetEnt, NYX Gaming, Play’n Go and Playtech, as well the exclusives. They start with an introductory trailer when you click on a new title  to really whet the appetite for what lies in store and generally the games run smoothly, although some players have reportedly had issues with load times.

It’s very easy to find whatever you are looking for. The featured selection showcases the best of the bunch, from popular slots such as Deal or No Deal to the latest releases and classic casino games such as roulette and blackjack, and you can easily delve into each section to find more. There is also a useful search box and everything is neatly presented so you can’t really get lost.

The live casino games also load quickly and promise to always have seats available, giving players the chance to immerse themselves into the casino experience without even having to leave the house. iOS App games developed by leading social media-focused companies[AW2]  are also available for download if you have an iPhone or iPad[AW3] .

Bonuses and Promotions

The welcome offer for Prospect Hall Casino gives new players £300 in bonuses, plus 100 free spins for the Starburst game. You receive a 100 percent deposit match on your first and third deposit plus 50 free spins with each, as well as a 50 percent deposit bonus on your second deposit. Each deposit can be worth up to £100. A wagering requirement of 40x applies to both the deposit match bonuses and winnings from free spins, and bonuses expire after 30 days, which isn’t ideal, but isn’t too overbearing. Some might be more concerned about the clause embedded deep in the terms and conditions that says that any withdrawal of winnings from bonus funds worth over £50 will be ‘subject to an audit by the security team’ to ensure that everything is above board. It seems a bit draconian for such a small amount of money; wouldn’t £100 or £150 be better?

The wagering requirements are the only drawback across the various other promotions, where you mostly have to play through 35x to qualify for a withdrawal. It is also worth remembering that, while 100 percent of wagers on slots go towards these wagering requirements, for games like blackjack, roulette and video poker it is as little as five percent. There are lots of regular promotions to consider, though, with cash drops, cashback offers and  

The VIP program features some really good perks, such as trips to sporting events, concerts or spa days, so regular activity at Prospect Hall could really lead to memorable occasions. However, you do have to be invited to be a VIP and would no doubt have to be quite the high roller to get access to any of the perks that come with entry into the club.

Conclusion

For the more casual player, there are plenty of good bonuses, but you should probably just pick and choose and be mindful of those wagering requirements! Prospect Hall certainly has a lot to recommend it, with an attractive site, remarkable range of games and smooth playability (most of the time). A lot of care has clearly gone into making this a fully-rounded online casino which is easy to use and stands out against its rivals, and if they’d improve their customer support by adding a telephone number and better Live Chat hours they’d certainly be hard to beat.

Prospect Hall Casino User Reviews


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