JackpotJoy Review

Reviewed By
Rating:    7.0/10

JackpotJoy imac

Jackpotjoy is a fantastic desktop site featuring great games, fun chatrooms and excellent offers for existing players that is let down by a poor mobile bingo offering.

  • Fine array of games on a fantastic desktop site.
  • Great regular promotions for players despite the strict wagering requirements for the welcome bonus.
  • Good natured, fun chat rooms.
  • Mobile offering is very disappointing.

It’s a real pity that there is practically nothing on offer in terms of mobile bingo from Jackpotjoy. If you have an iPad, then you have access to just one room, with smartphone players just making do with a few slots on the browser and the app, which both tend to stick. This is a regular issue with Gamesys sites like Virgin and Sun Bingo, so perhaps the move to Intertain will see an exciting bingo-filled offering being developed.


JackpotJoy Information

UK Gambling Commission

Jackpot Joy
Year Established

Banking Methods:
VISA MasterCard VISA Debit Neteller Maestro PayPal Paysafe Card Laser


Ratings Breakdown:
Software 6
Graphics 8
Game Variety 7
Bonuses 7
Promotions 7
Banking Options 7
Wagering Requirements 7
Customer Support 9
Mobile 1


Contact Phones:

0800 458 0770

+44 20 7287 4431

Contact Emails:


JackpotJoy Review Continued...

Images of JackpotJoy

JackpotJoy-1 JackpotJoy-2

Following their purchase from Gamesys by the Intertain Group, Jackpotjoy seems poised to establish an even firmer hold on their share of the online bingo market. With their fearless leader Barbara Windsor, the “Queen of Bingo”, at the helm, accompanied by Tiki the monkey, it seems that the site is going strong and has a lot to offer serious bingo fans - as long as they’re on desktop.


There’s a heavy focus on 90-ball and 75-ball games at Jackpotjoy, with rooms running around the clock. If you like to save your pennies, the Tiki, Emerald and Cloud rooms often offer cut-price tickets. Other popular games and rooms include Bingo Royale, Take Me Out bingo and Bejeweled bingo.

You need to make a deposit if you want to take part in chats during games, a tactic that is probably used to cut down on the riffraff. It definitely works, as the roomies and hosts are rather friendly, and while they may rib each other a bit, it’s all good-natured fun.

There’s a section for slots with a fair selection of titles, primarily from Gamesys, but Barcrest, NetEnt and WMS games do make an appearance. Scratchcards, video poker, and casino games are also up for grabs if you’re looking for a quick break from bingo. The demo mode is a nice touch as well – some other bingo sites don’t offer you the opportunity to test-drive a game before depositing funds.


The lobby design is excellent - it’s brightly coloured in shades of blue and perfectly fits any screen. Everything’s clear, clean and easy to see. Nothing sputters or stops when you want to load a new game or spin the reels on a slot. You can download a bingo client, but the pop-up version is perfectly fine too.

Unfortunately, both the mobile site and the app are a bit sticky on iOS and Android browsers, and there’s not much to it - just a few slots and some information about promotions. You can play 90-ball bingo in the Sapphire room from an iPad, but other than that a full mobile version of Jackpotjoy is probably still coming down the pipes at this point.


The community feature is decent - there are guidelines for the chat rooms, an introduction to the chat hosts and photo albums of past events. It’s not on the level of other sites, but most of the action will be taking place in the chat rooms themselves anyway. Your best bet is to join a room, introduce yourself and get to talking!

Members can earn Joy Points to use on prize draws or bingo cards. With one point earned for every £5 spent on Bingo or every £20 spent on slots and other games, it’s a nice little perk. Each point is worth £0.01 and can be converted to cash at any time.

A VIP scheme also exists for dedicated players, handsomely rewarding them with bonuses without wagering requirements as well as exclusive promotions. Gift boxes, days out and other treats are all on the cards if you prove yourself to be a loyal subject of the Queen of Bingo.

If you need help right away, you’ll be well-served by the live chat option, which is staffed by friendly, knowledgeable customer service agents.

Jackpotjoy Bonuses and Promotions

Jackpotjoy offers a nice welcome bonus for players who have just joined - depositing at least £10 will see you earn a 250 percent bonus, which in this example would bring your total funds to £35. However, you’ll need to use it within 30 days or it will expire.

Bonuses will need to be wagered four times before any winnings can be withdrawn. Any wagers made on bingo count fully towards your wagering requirement, but slots only contribute five percent towards a wager. Other games count for even less - you’ll get 2.5 percent for 7 and Half and Play Your Cards Right, and if you’re into roulette, Pai Gow Poker or Caribbean Stud, you’ll get 1.25 percent. Blackjack and video poker don’t count at all. Obviously, the point of Jackpotjoy is to play bingo, but in comparison to other sites, it’s a pretty steep requirement.

There are some great promotions available, including the ever-popular Super Links, a refer-a-friend scheme and monthly events that offer big cash prizes and goods like holidays or spa vouchers.


Jackpotjoy is serious - but not stuffy - when it comes to bingo, and it shows, with a nice selection of games and regular promotions. The wagering requirements for non-bingo offerings are restrictive, but most people are coming to the site to play in the excellent bingo rooms, so you won’t miss much if you pass up a slot or two. The customer service is top-notch and will be immensely useful for anyone new to the site.

The mobile and app offerings are rather unfortunate marks on the report card - as the desktop site is so good, it’s just disappointing that you can’t play to a similar standard while you’re on the move, or the laptop is just too far away from the sofa. This is a regular issue with Gamesys sites like Virgin and Sun Bingo, so perhaps the move to Intertain will see an exciting bingo-filled offering being developed. If you prefer to play on a computer, then Jackpotjoy is a great choice, but mobile users may want to wait until more updates are made.

JackpotJoy User Reviews

User Ratings

JackpotJoy is ranked #5 out of 11 user-rated online bingo rooms in the Gamble.co.uk database.

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2 User Reviews with the most historic comments shown first.
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   Awful since take over by Canadians

Since it was took over games changed drastically, same play for months all penny wins no bonuses or features until you have deposited way too high amount, and then awful play, lots of people complaining about bonuses being none existent, same winners on front page all week every week, you will feel like you know the regular bingo winners, same ones every day, was once a decent site to play now its like the U.K. lottery (Canadian owned) changed for the worse.

Was this review helpful? Yes
20160703115123 1 0

   Great Site

Jackpot joy is a great site, lots of bingo games starting from 1p per ticket, big jackpot prizes, nice selection of slots too Friendly chat hosts and easy to use site Easy to deposit and fast withdrawals Accepts visa, paypal and paysafe voucher

Was this review helpful? Yes
20160930105416 5 0

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