Mecca Bingo Solves Online Payment Glitch

jim coulson
Written by Jim Coulson
Published on Friday 7th April 2017, 12:07 pm
Posted in: Bingo Online

Bingo Online

Mecca Bingo has apologised to customers who have had trouble withdrawing money from its website, promising that it has now overcome difficulties caused by a software update. The issue came to light when The Sun reported on a Derbyshire couple who had been waiting six days to be credited with a win.

Mike Ward and partner Jill, of Alfreton, contacted the national newspaper when they noticed their wins had not been paid and customer services representatives at the site could only offer vague indications as to when they would receive their cash. Mike claimed one agent had admitted the issue affected “thousands of people.”

A spokesperson for the popular bingo brand confirmed that the problems had arisen following the implementation of new software to the site last week and assured users “we have been working hard to fix these glitches and all technical issues have now been resolved.” Offering apologies for the inconvenience caused, the spokesperson said the backlog of payments was being worked through, adding “all monies will be paid as quickly as possible.”

Mecca Bingo’s online brand is one of the best known in the industry, complementing the company’s bricks and mortar business across the UK. The firm has recently applied for a gambling licence in Weston-super-Mare, Somerset, with the intention of opening a hall in the town’s multimillion-pound Dolphin Square leisure complex. The plans put forward are for what the company calls a ‘Luda bingo hall’, which it claims will offer a new and more convenient way to play. Full details as to what it entails will be revealed later in the year.

Find out more about Mecca Bingo at’s Online Bingo Reviews section.

Share this news story:

Related News Articles

Tipping Point Exclusive to Sky Bingo

Tipping Point Exclusive to Sky Bingo

Bingo players who are also fans of the television game show Tipping Point will be interested to hear that Sky Bingo is currently hosting an exclusive Tipping Point Bingo game, with free bingo sessions scheduled for every night of the week.

Thursday 9th March 2017, 10:28 am
New Speed Bingo Room at William Hill Bingo

New Speed Bingo Room at William Hill Bingo

Online bingo players who like the action to come thick and fast will be pleased to hear that William Hill Bingo has recently opened a new speed bingo room.

Wednesday 22nd February 2017, 11:35 am
Bingo Online

William Hill Bowls Over Players With New Bingo Variant

William Hill Bingo is offering players the opportunity to take part in a fun new game after launching an exclusive variant inspired by ten-pin bowling.

Wednesday 21st December 2016, 12:04 pm Facebook

You first need to login to Facebook to view this page because it contains age restricted content.

Go to Facebook and Login