Golden Palace

Review

A 42GG cleavage. A time machine. A giant Kellogg's "Frosted Flake" measuring 3 inches by 2 inches. And a grilled cheese sandwich bearing the image of the Virgin Mary. No, this isn't some sicko's Christmas shopping list - it's just four of the crazy items that the Golden Palace Casino have paid for or sponsored in an effort to promote themselves.

Other items on the list include a bag full of streakers, a species of monkey and even a newborn baby.

As someone clever once said, it's a crazy idea, but it just might work. And it did. Golden Palace is now an incredibly popular online casino. But does the reality live up to the hype? Is the Golden Palace all it's cracked up to be? Or is it just a cleverly marketed also-ran? We decided to find out.

The first thing that hits you when you visit the site are the promotional offers, which are not-so-subtly splashed all over the screen. In fairness, the promos are very good. The best (when reviewed) gives you double your initial deposit in bonus play credits, so if you deposit £100 you'd get a bonus £200 in play credits. You have to e-mail the promo department to claim this, but it's still not bad.

Another promo is a prize draw which gives you the chance of winning $1,000,000 when you register to open an account. Like it's advertising strategy, the promos offered by Golden Palace are loud and in your face. It's not tasteful by any stretch of the imagination, but it gets your attention.

There are a number of options you have when playing casino games. You can download their software to your PC (this takes no more than 15 minutes on a 33k modem or about 2 minutes on broadband) or you can play the Flash games. Both options allow you to play for free or with real money, providing you with an opportunity to practice for as long as you want without risking a penny. The graphics in both versions are impressively detailed and the animation smooth. Sound effects are rich without becoming irritating. Overall, though, you'll still get that loud, brash, heavy-weight boxing feeling.

Download now

Games

There are more than sixty games on offer at the Golden Palace, including blackjack, baccarat, Pai Gow poker, roulette (both European and American versions), craps, video poker and more slots than you can shake a stick at. Quite simply, if the Golden Palace don't have it, you don't need to be playing it.

Contact

Live Customer Service Representatives are available by phone 24 hours a day, seven days a week. Call 00800 0704 4507 from the UK. You can also get live help through the chat feature via the casino software, or e-mail: admin@goldenpalace.com

Money

The only downside to the GoldenPalace.com experience is that it is 100% US Dollars. This means that any money you deposit by credit card will automatically be converted into US dollars. All conversion fees will be credited to your Real User account - no cost to you.

However, this is a relatively minor flaw in what otherwise seems to be a really good online casino. Golden Palace is legally licensed by the Kahnawake Gaming Commission in Canada.

Deposits can be made via Citadel | Credit Card | NETeller | FirePay | Money Transfer | Bank Wire | 900Pay. Retrieval is via myCitadel | NETeller | FirePay | Money Transfer | Draft.