CASINOS
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Somebody's claimed my roulette win!
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Dear Mark, I was involved in an incident on a roulette table that involved another
player claiming my two £25 chips on black as his, plus the winnings.
The dealer immediately called over the pit boss to sort it out. He told
us he would call upstairs and see whether the game was on film and would
ask them to review the tape. He came back and stated that they were not
taping the game, and his decision was to pay the winning bet, and we were
to split it, which meant just getting my money back. I was under the impression
that everything that goes on in a casino is on tape. Was this a wrong assumption?
John A.
Partly, still, your question, John, does not state if the pit boss asked
the dealer what each of you had previously been playing.
If you had been betting £25 checks on the outside for half an hour,
while the other person had been playing the inside numbers with roulette
chips, that pattern might have led to an appropriate decision independent
of rolling cameras.
The video cameras concealed in those large plastic smoke-colored bubbles
suspended from the ceiling can scan every square inch of a casino. They
can even zoom in and read the serial number off a twenty-dollar bill. These
cameras are manned 24 hours a day from a control booth by trained surveillance
employees.
Cameras are pointed on progressive slot machines, the cashier's cage, counting
rooms, table games, or anywhere that peering eyes might help discourage
larceny. What the casino doesn't have is a crew of 200 people staffing 200
cameras and reviewing 200 VHS films. Consequently, not everything that goes
on in a casino can be filmed for possible review.
When an incident occurs, management can call surveillance to see whether
the episode is on film. If not, the Wisdom of Solomon (your friendly pit
boss) will make a judgment call which, by definition, cannot please all
players.
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